Nurudeen
Senior IT Operations Manager
Senior IT operations manager specializing in applications, databases, services, and infrastructure
Book with Nurudeen
Standard Mentor (Timezone WAT+1)
£250 / month
Overview
A successful Information Technology Professional with extensive experience in IT operations, applications administration, IT project and change management, and team management. Over twelve (12) years of expertise have honed a versatile skill set, making this professional a valuable asset in various IT domains. Key competencies include IT project management, change management, enterprise application management, and database management.
Specialties
IT Project management skills • Change management skills • Enterprise Application management
• Database management
As an accomplished IT professional, I excel in enterprise application management, overseeing and optimizing applications to ensure top-notch performance, security, and seamless integration. In database management, I design, maintain, and secure databases, ensuring data integrity and availability while supporting data-driven decision-making.
My expertise in IT service management aligns IT services with business needs, focusing on incident, problem, change, and service-level management. My IT project management skills ensure projects are planned and executed on time, within scope, and within budget, utilizing methodologies like Agile and Waterfall. I adeptly manage changes to IT systems, minimizing disruption and ensuring smooth implementation through systematic IT change management.
In system administration, I ensure the reliability, performance, and security of IT infrastructure through meticulous configuration, monitoring, and troubleshooting. My prowess in system analysis and design allows me to analyze business requirements and design scalable, secure IT solutions that meet user needs and business objectives.
Experience
Deputy Manager, IT Operations - AB Microfinace Bank, Lagos, Nigeria
Supervising Enterprise and Service Desk units, delivering regular reports on change control and capacity status. Skilled in leading and participating in IT projects from initiation to completion, ensuring adherence to timelines, budgets, and quality standards. Provides leadership and guidance to the IT team, fostering a culture of collaboration, innovation, and continuous improvement. Contributes to the formulation of IT policies, procedures, and standards to align with organizational objectives.
Senior Executive IT Officer - Addosser Microfinance Bank, Lagos, Nigeria
Handled administrative task assigned by IT Section Manager. Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Responded to queries either in person or over the phone. Prepared training manuals. Maintained daily performance of computer systems. Assisted customer through problem-solving process. Installed computer hardware and software. Resolved technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Systems setup and configuration to meet user expectations. Followed up with clients to ensure issues are resolved.
